Last updated: July 23, 2026 · Effective date: January 1, 2026
These Legal Terms (“Terms”) govern your access to and use of the website at infixusa.com and any related content, tools, and services made available by Infix Management LLC (“Infix,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site. Services delivered under a separate engagement are also governed by the applicable client services agreement, which controls in the event of a conflict with these Terms.
1. About Infix and the Services
Infix provides marketplace management, retail media and advertising, content, and analytics services for brands selling on marketplaces and direct-to-consumer channels. The Site provides information about our Services and a means to contact us. Nothing on the Site is a guarantee of any particular result.
2. Eligibility and Authority
You must be at least 18 years old and able to form a binding contract to use the Site. If you use the Site or engage the Services on behalf of a company, you represent that you are authorized to bind that company. When you authorize us to access your marketplace or advertising accounts, you represent that you have the right and authority to grant that access and to permit our processing of the associated data.
3. Acceptable Use
You agree not to: (a) use the Site in violation of any law or regulation; (b) attempt to gain unauthorized access to the Site or its systems; (c) interfere with or disrupt the Site’s operation or security; (d) introduce malware or harmful code; (e) scrape, harvest, or collect data from the Site without permission; or (f) use the Site to infringe the rights of others or to transmit unlawful, harmful, or misleading content.
4. Intellectual Property
The Site and its content, including text, graphics, logos, and design, are owned by or licensed to Infix and are protected by intellectual property laws. The “Infix” name and logo are our trademarks. Third-party names and marks, including Amazon, Walmart, Target, Google, Meta, Shopify, and others, are the property of their respective owners; their use on the Site is for identification only and does not imply endorsement, sponsorship, or affiliation. You may not copy, reproduce, or create derivative works from the Site without our written permission.
5. Third-Party Platforms and Services
The Services involve interoperating with third-party platforms and their APIs, including Amazon, Walmart, Target, Google, and Meta. Your use of those platforms is governed by their own terms and policies, and you agree to comply with them. Infix is not responsible for the acts, omissions, availability, or policy changes of any third-party platform, and platform changes may affect the Services. We do not control and are not liable for third-party websites or services linked from the Site.
6. Forms and Communications
If you submit information through a form on the Site (including forms hosted by Zoho) or contact us, you consent to our processing of that information as described in our Privacy Policy. Do not submit confidential or sensitive information through the Site unless requested.
7. No Guarantee of Results
Marketplace and advertising performance depends on many factors outside our control, including platform algorithms, competition, pricing, inventory, and market conditions. Any examples, case studies, or statistics presented on the Site reflect past results for specific clients and are not a promise or guarantee of future results for you.
8. Disclaimers
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY INFORMATION IS ACCURATE OR COMPLETE.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFIX AND ITS OWNERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (USD $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
10. Indemnification
You agree to indemnify and hold harmless Infix and its owners, members, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any law or the rights of any third party.
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we collect, use, and protect information.
12. Governing Law, Arbitration, and Venue
These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Site that cannot be resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules then in effect. The arbitration will be seated in Clark County, Nevada, and conducted before a single arbitrator, and judgment on the award may be entered in any court of competent jurisdiction. Each party agrees that disputes will be brought only in an individual capacity, and both parties waive any right to a jury trial and any right to participate in a class, collective, or representative action. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief, or relief for the protection of intellectual property, in the state or federal courts located in Clark County, Nevada, and both parties consent to the personal jurisdiction of those courts for that purpose. If any part of this arbitration provision is found unenforceable, the remainder will continue to apply, except that if the class-action waiver is found unenforceable, this entire arbitration provision will be void.
13. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date reflects the latest version. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.
14. Termination
We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including if we believe you have violated these Terms. Sections that by their nature should survive termination will survive.
15. Miscellaneous
These Terms, together with any applicable client services agreement and our Privacy Policy, constitute the entire agreement between you and Infix regarding the Site. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.
16. Contact
Questions about these Terms may be directed to legal@infixusa.com.